Research Analyst

Job Title: Provider Relations & Contracting Support
Location: 1911 Williams Drive
Schedule: Monday - Friday, 8 AM - 5 PM

Pay: $30-$33/hr

Job Summary

We are seeking a detail-oriented professional to support provider relations and contracting efforts. This role will be instrumental in ensuring a smooth transition for providers, assisting with onboarding, and ensuring service delivery aligns with regulatory and contractual requirements.

Key Responsibilities

• Provide provider relations support, assisting with onboarding and training.
• Collaborate with operations staff, county departments, and contracted providers.
• Ensure services are delivered per contract terms and in compliance with DHCS regulations.
• Act as a resource for providers, connecting them to necessary information and guidance.
• Facilitate grievances and support resolution processes.
• Identify necessary network providers to ensure patient needs are met.
• Work with the contracting team to facilitate scopes of work, budgets, and contract review.
• Compile information for board letters, discussions, and other documentation.
• Assist with drafting scopes of work as needed.

Qualifications & Experience

• Experience in provider network management is required.
• Strong preference for candidates with healthcare contracting experience.
• Ability to collaborate with multiple stakeholders and manage provider relationships.
• Familiarity with DHCS regulations is a plus.
• Strong organizational and communication skills.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.