Healthcare
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POSITION SUMMARY:
The renewals coordinator is responsible for maintaining up to date medical records and prior authorizations in a patient's chart for all returning patients. A renewals coordinator is also to provide seamless customer service to our patients and our providers and address any concerns or complaints they may have. They may also assist in scheduling and rescheduling appointments as needed according to company protocols and processes along with patient requests. As a renewals coordinator you are responsible for collaborating with other departments and the clinical staff to ensure accuracy and fulfillment of a patient's chart.
EDUCATION & EXPERIENCE
DUTIES AND RESPONSIBILITIES