Remote Payment Poster

Title: Payment Poster

Address: Remote

Must Haves:

• 1 year + of experience in medical billing payment posting
• Understanding of EOBs
• Manual posting experience
• Reconciliation experience
• Experience with NextGen is required

Nice to have: EPIC Experienec

Attire:

• Business casual

Compliance:

• Background and drug test

Pay Rates: $19.00 - $25.00

Monday - Friday 8:00 am - 5:00 pm central standard time zone

Official Responsibilities:

* Provides superior customer support to our clients and their customers by responding to
questions and requests; effectively escalates issues as required
* Cross trained to provide department coverage
* Effectively trains team members
* Successfully navigate multiple vendors including but not limited to, payer websites and
clearinghouse(s)
* Produces and maintains department policies, procedures, documentation, and training
materials for role specific activities
* Upholds "best practices" in day-to-day processes and workflow standardization to drive
maximum efficiencies across the team
* Must maintain professional and consistent communication with the team and clients to ensure
that all needed items are received in a timely manner
* Routinely collaborate with department managers to correct problems and improve services
* Informs manager of identified issues or trends
* Provides administrative support to business operations by performing processing tasks such as
data entry, scanning, mail sorting, or similar activities
* Performs timely and accurate importing, applying, processing, and posting ERAs and manual
payment posting to practice management system to meet team goals and objectives
* Posts live checks, online credit card payments, and EFT deposits
* Records batch total with date and initials on payment receipt spreadsheet
* Balances batches and runs transaction reports
* Verifies all EFT deposits, scanned checks, and zero payments have been posted by month end
* Assists with EFT/ERA enrollment for payers
* Reconciles all payments received daily, weekly, and monthly
* Manages inbound and outbound calls for multiple clients, this may include handling different
topics and being a contact between patients and clients
* Meets specified department performance requirements
* Resolves support tickets submitted by clients and assigned to department according to metrics
assigned
* Manages time and multi-tasks appropriately to meet expectations of management and peers
* Remote employee is responsible for sufficient internet connectivity and equipment necessary
to complete assigned job duties in efficient manner
* Remote employee is responsible to keep work area quiet and organized during scheduled
working hours
* Other responsibilities as assigned
* Minimum travel may be required

Benefits

For your Health...
Medical, Dental, and Vision Insurance
Employer-Paid Basic Life Insurance/AD&D
Voluntary Employee-Paid Life Insurance/AD&D
Employer-Paid Short Term and Long Term Disability
Employee Assistance Program
Wellness Program

For your Wealth...
HSA and FSA Options
401k Retirement Plan with Company Match
Cell Phone Discount Plans

For your Rest & Relaxation...
Paid Time Off
Paid Holidays
Travel Assistance Program

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