Remote Outreach Specialist

Fully remote, equipment provided

Pay - 16.50 to 16.75 an hour, weekly pay

40 hours a week, multiple shifts available

The Outreach Specialists on the team are responsible for calling out to patients to schedule health risk assessments with Nurse Practitioners. Their goal in getting these appointments set up are to mitigate costs for insurance companies and also providing the insurance companies with the information from these health risk assessments back to the insurance companies.

Employees will make 120 calls in a day and schedule 15 visits per day MINIMUM. Calls are usually 5 minutes in length. If there are translation services needed, it may take between 8-10 mins. They schedule these appointments in 3 fashions:

• Schedule health visits - This is to go over the questionnaires, resources available to them, go over medications, NP to assess the patient in person
• Telehealth visits - NP is on a video call where they go over the same details when it comes to resources, their medications, etc. Visits for telehealth are through a direct link.
• Phone Call Visits - Audio only, discussing same topics as above.

Schedule:

All EST Time Zone: 830a-5p; 10a-630p, and 1130a-8p, Mon-Fri and Tues-Sat schedules available

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