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Registration Representative
Job description
- Greet patients and visitors in a courteous and professional manner.
- Accurately collect and verify patient demographics, insurance information, and other required data.
- Enter patient information into the registration system.
- Ensure all necessary forms and consents are completed and signed by the patient.
- Verify insurance eligibility and benefits.
- Obtain pre-authorizations or referrals as required.
- Communicate with insurance companies to resolve any coverage issues.
- Provide clear and accurate information to patients regarding the registration process, hospital policies, and billing procedures.
- Address and resolve patient inquiries and concerns promptly and effectively.
- Maintain a positive and professional demeanor at all times.
- Ensure all patient information is documented accurately and confidentially.
- Adhere to policies, procedures, and regulatory requirements.
- Maintain up-to-date knowledge of registration procedures and insurance requirements.
- Assist with other duties as assigned.