Job Posting: Triage Nurse
Location: Baltimore, MD
Schedule: Full-Time (Mon-Fri, 8am-4:30pm)
Parking: Paid on-site at Penn Street Garage

Position Overview:
We are seeking an experienced Triage Nurse for an administrative nursing role with minimal direct patient care. This position primarily involves managing a busy triage call line, handling patient inquiries over the phone, updating patient profiles in EPIC, and coordinating care when needed. As a Triage Nurse, you will be responsible for assessing symptoms, providing education, and determining the appropriate course of action, whether it's scheduling an in-office appointment, recommending ER or urgent care, or escalating concerns to a provider.

Key Responsibilities:

• Manage a busy triage call line, answering patient questions and providing solutions.
• Update patient conversations and details in EPIC, ensuring accurate record-keeping.
• Triage patient symptoms, provide education, and offer appropriate recommendations.
• Schedule appointments or recommend ER/Urgent Care for more serious conditions.
• Follow up on patient cases and assess ongoing needs.
• Escalate questions or concerns to providers when necessary.
• Message providers through the portal regarding patient care.
• Handle prescription refill requests.
• Administer occasional injections when required.

Qualifications:

• BSN required
• Minimum of 1 year of inpatient Labor and Delivery experience
• Active BLS certification
• Maryland RN License required

Preferred Skills:

• EPIC experience is a plus
• Strong communication skills and ability to work in a fast-paced environment

Soft Skills:

• Reliable and pleasant to work with
• Must abide by employee dress code (no facial piercings, only small earrings, natural hair color)

Compensation:

• Pay rate: $40- 45/hr based on exp.

This is an excellent opportunity for nurses with Labor and Delivery experience to transition into a role focused on patient triage and care coordination. If you are a detail-oriented, reliable nurse with strong communication skills, we'd love to hear from you! Apply today!