Refractive Coordinator

To serve as the primary contact for LASIK scheduling, inquiries, and consultations. Duties include scheduling appointments, reviewing surgery information with patients, and collecting payments.

• Schedules LASIK consultations, LASIK surgery appointments, and post-LASIK refractions andcollects any applicable payments for services
• Conducts consultation appointments with prospective LASIK patients to provide information about the LASIK surgery options, and pricing, and answer any patient concerns
• Performs any applicable diagnostic tests to assist the physician in determining whether the patient is a candidate for LASIK or other refractive surgery
• Prepares LASIK pre-operative charts and maintains an inventory of marketing materials and informational packets regarding LASIK
• Tracks and follows up with LASIK inquiries
• Checks in patients on LASIK surgery day and assists in pre-operative and post-operative care
• Assist during refractive surgery and ocular surgeries performed in the laser room.
• Conducts post-operative phone calls to referring optometrists regarding the referred patient's post-operative status and any necessary follow-up care needed
• Maintains filing system for LASIK charts according to Practice record keeping requirements
• Schedules cosmetic procedures and collects applicable payment for services
• Explains financing options and assists patients with financing applications
• Performs various administrative duties such as answering phones, taking messages, preparing faxes, making copies, scanning documents, filing, stocking supplies, etc.
• Primary backup for the Surgical Coordinator, working hand-in-hand to make sure department goals and job functions are met
• Supports the clinic by performing technical workups and diagnostic testing, including, but not limited to
• IOL Master
• Auto-Refractor
• Topographer
• Works overtime as necessary
• Follows applicable policies and procedures and takes precautions to establish a safe work environment
• Maintains strict patient protocols under practice policies/ HIPAA requirements
• Maintains a high level of professionalism with patients and works to establish a positive rapport
• Performs other duties as assigned

3-5 Must Have Skills/Qualifications

• High School Diploma
• Min. 2 Years of ophthalmic and/or LASIK exp. req.
• License/Certification: Allegretto Certification and Ziemer Certification or similar
• Bilingual - Spanish

Medix is acting as an Employment Business in relation to this vacancy.