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Referral Coordinator / Advanced Patient Access Rep

Posted: November 02, 2023
Salary:US$20.00 - US$25.00 per hour
Location:Perth Amboy
Job type: Permanent
Work Location:On-site

Job description

Hours: Monday to Friday 8:00 am to 4:00 pm - No weekends, no holidays, and no floating!!

Available Locations: Neptune OR Hasbrouck Heights OR Perth Amboy

Job Responsibilities:
- Responsible for overseeing the referral process for the providers assigned
- Ensures key elements such as accurate data entry of demographic information, referral specialty and destination and authorizations (if needed) are completed.
- Works with providers to identify urgent versus routine referrals for services and prioritizes workflow accordingly. Assures that any associated order is also placed in the EMR to validate the referred service.
- Responsible to assure that the referred service is scheduled and that the patient is aware of their appointment. This will involve interactions with the referring office, the consulting office, the Patient Access Center and the patient themselves.
- As the appointment is confirmed be responsible for entering the status into Epic for stakeholders to be aware of the status of the referral. If the patient is not able to be seen or has not accepted the appointment for service will be responsible for alerting the referring provider.
- Responsible for following up with the patient and the consulted provider to assure the patient kept their appointment and were seen for the service.

- HS diploma or equivalent
- Two years of medical receptionist/medical office experience.

What's in it for you?
- Health, Dental, and Vision
- 401k
- Weekly Pay
- Tons of opportunities for growth
- Amazing company culture!!