PSR

ROLE: Front Office PSR

Specialty: Orthopedics

Overview of Responsibilities

The Front Office role is the most patient facing role in the clinic, and truly acts as the "face" of the clinic. This person always needs to be on and provide a positive attitude as they are many patients first impression and last impression of the clinic. This is a front office role, but does not require someone to be an MA.

Duties include:

• Greeting patients
• Checking Patients in and out
• Insurance verification
• Authorizations
• Collecting Co-Pay and Posting Payments Immediately
• Answering office phone calls, scheduling/rescheduling any necessary appointments (High volume if on phones)
• Collecting New Patient Demographic and correcting any patient demographic
  • assist with med records, scanning, data entry, etc.
• Monitoring Wait Room, Make sure all Patients are seen/happy/haven't been waiting for too long and communicate what's going on if so

• 2+ years Front Office MA/Medical Receptionist experience
• Insurance verifications & authorizations knowledge
• Ability to work well in a fast-paced environment
• High school diploma/GED

• Athena EMR experience
• Bilingual in Spanish

• Quick learner
• Polished/professional
• Desire to grow
• Detail-oriented

Monday-Friday, 8am-5pm

Benefits:

Great benefits! Medical, Dental, Vision

Culture Fit: "easy going" type of environment, they like team players that are easy to work with.