PROACTIVE

Accounts Receivable Associate (Follow-Up Rep)

The Accounts Receivable Associate is responsible for performance of the medical billing, insurance verification, follow up and appeal functions to ensure maximization of cash flow while improving client, payer, patient, and other customer relations.

Responsibilities:

• Analyzes and researches reasons for denied and underpaid claims.
• Determines and executes best approach for resolution.
• Identifies issues and trends and reports to manager.
• Maintains confidential system and payer website access.
• Follows QBS account management protocols and strategies.
• Maintains current knowledge of all relevant systems as well as federal and state billing regulations.
• Maintains current knowledge of contract terms and conditions related to claim resolution.
• Corresponds with third party payers, according to established protocols, to obtain status and payment.
• Communicates with clients, as needed, to expedite claim resolution.
• Performs other job-related duties, as assigned, in a professional and positive manner to ensure achievement of cash and A/ R goals.

Expectation after training:

• 75-90 accounts per day (physician follow up)
• 40-50 accounts per day (Hospital follow up)

What we are looking for:

• Physician or hospital background
• EPIC experience is a very nice-to-have skill (not required)
• Good communication skills
• Able to multitask
• Experience working with appeals
• Experience following up on aged or denied claims

Schedule:
M-F 8:00am-6:00pm **You can choose your own schedule (8 hours) but once you pick your shift you need to be consistent with it. Schedule might be different during training as they will need to follow the trainers schedule.

Location: ON SITE FOR FIRST 90 DAYS - Poughkeepsie, NY

**Hybrid after 90 days: 2 to 3 times a week in person depending on meetings that week or you can come in 5 days a week if they want.