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Practice Secretary - Bilingual

Posted: September 13, 2024
Salary:US$18 - US$22.50 per hour
Location:Boston
Job type: Contract
Discipline:Revenue Cycle
Reference:232921_1726245325
Work Location:On-site

Job description

Bilingual Practice Secretary - South End, Boston

Department: Primary Care

Schedule/Shift: M-F 8:00am-5:00pm. 1 hour lunch

Requirements: Bilingual in Spanish/English with 1 year of medical secretary experience.

Location: South End, Boston

  • Covered Garage (costs money)
  • Public transportation accessible (orange line)

Position Summary:

A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the Family Medicine department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.

Essential Duties and Responsibilities:

  • Promotes a sense of "team work" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
  • Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.
  • Responsible for early am chart preparation and other opening/closing procedures.
  • Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.