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Practice Assistant II - New Patient Coordinator
Job description
Overview
- Triage new patient phone calls
- Obtain new patient in-take information such as: relative / emergency contact information, insurance information, financial clearances, diagnoses etc.
- Checking patient insurance eligibility
- Scheduled new patient and post operative appointments in EPIC
- Ensure all new patient charts are prepped
- Scanning all appropriate records into EPIC
- Ability to handle up to 75 inbound calls a day (will train to get them up to this number over time)
3-5 Must Have Skills/Qualifications
- Prior EMR experience
- Verifying insurances
- Experience working in as a medical front desk / secretary
- Familiarity with healthcare terminology
- Ability to handle a high call volume
Schedule/Shift
Monday - Friday 7am - 3:30pm