Company Overview:

We are a healthcare technology company dedicated to making prescriptions accessible and affordable to all. Our innovative products revolutionize the prescription supply chain, ensuring better access to vital medications and improved health outcomes for patients. We are the world's first pharma-to-patient cloud, offering a digital concierge service, providing transparent low prices, free home delivery, and exceptional support. Join our dynamic team of innovators, and be a part of reshaping the healthcare industry.

Position Breakdown:

As a Pharmacy Agent Trainee, your role involves reviewing pharmacy claims to ensure all necessary information is complete and accurate, streamlining the process for the Prior Authorization team.

Responsibilities:

• Enter pharmacy-related data to verify accuracy and completeness
• Resolve common data entry issues with internal stakeholders
• Strive to meet and exceed structured performance targets
• Document all process information and data according to operating procedures
• Utilize Knowledge Base materials for resolving inquiries
• Maintain patient and proprietary information confidentiality
• Develop a working knowledge of company-related security and privacy practices
• Participate in continued education on product changes and new features
• Share feedback with management to enhance the patient experience

Location/Hours:

Full-time position, on-site in Pittsburgh

Availability Monday-Friday, 8 am to 5 pm (Minimum 40 Hours)

Benefits:

• Medical, dental, and vision insurance plans
• 401(k) retirement plan
• Paid time off, sick time, and holidays
• Paid parental/baby bonding leave
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking

Requirements:

• Desire to work in a customer/patient-centric role
• High school diploma or GED required
• Customer service experience preferred
• Strong verbal and written communication skills
• Passion for providing top-notch patient care
• Strong technical aptitude and ability to learn complex new software

Why Join Us:

We impact people's lives when they are most vulnerable, at the intersection of healthcare and finances. We are the fastest-growing healthcare company in the country, with millions of new patients every year. Our business model not only helps people but also builds a generational company. We are a cross-functional team dedicated to inventing new ways to improve our customers' lives.

Equal Opportunity Employer:

We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join us and be a part of the change in healthcare. Apply today! #medixhc