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Pharmacy Technician - Call Center Role
Overview: We are seeking a skilled Pharmacy Technician for a call center-based role that focuses on patient communication, rather than filling prescriptions. This position involves both inbound and outbound calls, assisting patients with refill eligibility, prior authorizations, and transferring them to nurses or pharmacists when needed. You will follow a script, manage 8-10 calls per hour, and work within set Service Level Agreements (SLAs).
Key Responsibilities:
Qualifications:
Schedule:
Benefits as a Full-Time Employee:
If you're a licensed Pharmacy Technician with call center experience and looking for a dynamic, patient-facing role, apply today!
Medix is acting as an Employment Agency in relation to this vacancy.