Patient Service Representative / Medical Receptionist

Hiring Patient Service Representatives / Medical Receptionists!

Locations: Warminster, PA

Schedule: 6:00 AM - 2:30 PM

Ready to Make a Difference? Join Our Caring Team Today!

At our state-of-the-art ophthalmology center, we pride ourselves on providing exceptional patient care - and we need YOU to help us deliver it. We're seeking a Patient Service Representative to be the welcoming face of our office and ensure that every patient experience is seamless, efficient, and positive. If you're someone who thrives in a fast-paced environment, loves interacting with patients, and has a keen eye for detail, we want you on our team!

What You'll Be Doing:

• Be the First Point of Contact: Greet patients and visitors with a smile and exceptional customer service.
• Keep Things Running Smoothly: Answer calls, schedule appointments, and manage patient inquiries with efficiency and care.
• Ensure Accuracy in Insurance Verification: Verify insurance eligibility and benefits, ensuring everything is in place for scheduled procedures.
• Handle Pre-Authorizations: Obtain pre-authorizations and referrals for ophthalmic surgeries, ensuring all details are accurate and up to date.
• Work Closely with Teams: Collaborate with our clinical and billing teams to make sure everything aligns for the best patient care.
• Navigate the Insurance World: Communicate with insurance companies and follow up on pending authorizations or claims, taking the stress off our patients.
• Protect Patient Information: Maintain confidentiality of patient information with complete compliance to HIPAA.

Why You'll Love Working Here:

• Access to health, vision, and dental benefits!
• Growth and Development!
• Be part of a team that values teamwork, respect, and genuine care for both patients and employees.

What We're Looking For:

• Experience: Front desk or customer service experience in a healthcare setting is a must.
• Attention to Detail
• Communication Skills: You can speak with patients, insurance companies, and your team members clearly and with compassion.
• Experience with Insurance Verification: Familiarity with insurance verification and pre-authorization processes is highly preferred.
• A Team Player: You work well with others to ensure smooth patient care and a great workplace.

Ready to Join Us?
Apply todauy and a team member will reach out with more information!

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.