Patient Service Representative Job Opportunity

Are you seeking to grow experience in the healthcare field? We are hiring for a Patient Service Representative to join our team in the Morristown, NJ area. We are seeking candidates who are a team player, organized, and someone who is both reliable and responsible. If you feel you are a good fit for this position based on the below information, apply today!

Please note: this is an in person position!

What's in it for you?

• Dental, health, vision
• Weekly Pay
• PTO

Hours: Mon- Friday 6am -2:30pm

Job Type: Contract to hire

Job Title: Patient Service Representative

Pay: $18-20/hr

Available Location(s): Florham Park, NJ

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
• Informs patients of delay in physician schedules, assists with patient comfort while delayed.
• Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
• Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
• Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
• Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report.
• Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows.
• Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations.
• Completes referrals according to departmental guidelines and properly enters into the appropriate system.
• Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.

General Job functions:

• Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
• Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations.
• Demonstrates the ability to adequately follow downtime procedures.
• Other job duties as required.

Requirements

• High school diploma
• 1+ year(s) medical receptionist experience
• Medical terminology

Apply today!!