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Patient Service Representative II

Posted: November 05, 2023
Salary:Up to US$15.50 per hour
Job type: Contract
Work Location:On-site

Job description

Medix is hiring for a Patient Service Representative II whose primary dutie would be test scheduling.

Test Scheduling Responsibilities:

  • Schedules all outpatient tests/procedures.
  • Completes MRI logs and sends paperwork to appropriate person.
  • Obtains all pre-certification required for appointments and testing
  • Documents patient information and authorization in HER


  • Knowledge of reception tasks, clinic policies/procedures, paperwork processing.
  • Knowledge of office equipment, including phone and computer.
  • Knowledge of patient service concepts and techniques.
  • Knowledge of HIPAA regulations.
  • Knowledge of medical terminology.


  • Skill in using office equipment satisfactorily and handling paperwork/filing adequately.
  • Skills in using EMR's/EHR's.
  • Skill in patient service principles by creating a pleasant office environment.


  • Ability to communicate clearly and professionally in person, on the phone and email.
  • Ability to establish/maintain cooperative relationships with the patients, physicians and staff.
  • Ability to organize and prioritize tasks effectively.
  • Ability to read, listen, understand and follow oral/written instructions. Can file correctly by alphabet or numeric filing system.
3-5 Must Have Skills/Qualifications
  • EMR Experience
  • High School Diploma or GED
  • 6 Months Experience in Clinical/Clerical Setting
  • CMA, RMA, ABR-OE, CNA or QMA Required