Patient Service Representative II

Medix is hiring for a Patient Service Representative II whose primary dutie would be test scheduling.

Test Scheduling Responsibilities:

• Schedules all outpatient tests/procedures.
• Completes MRI logs and sends paperwork to appropriate person.
• Obtains all pre-certification required for appointments and testing
• Documents patient information and authorization in HER

Knowledge:

• Knowledge of reception tasks, clinic policies/procedures, paperwork processing.
• Knowledge of office equipment, including phone and computer.
• Knowledge of patient service concepts and techniques.
• Knowledge of HIPAA regulations.
• Knowledge of medical terminology.

Skills:

• Skill in using office equipment satisfactorily and handling paperwork/filing adequately.
• Skills in using EMR's/EHR's.
• Skill in patient service principles by creating a pleasant office environment.

Abilities:

• Ability to communicate clearly and professionally in person, on the phone and email.
• Ability to establish/maintain cooperative relationships with the patients, physicians and staff.
• Ability to organize and prioritize tasks effectively.
• Ability to read, listen, understand and follow oral/written instructions. Can file correctly by alphabet or numeric filing system.

• EMR Experience
• High School Diploma or GED
• 6 Months Experience in Clinical/Clerical Setting
• CMA, RMA, ABR-OE, CNA or QMA Required