Patient Service Representative

Location: Los Angeles & Marina del Rey

Pay: $17- $20

Schedule: 7:00 A.M. - 3:30P.M.

Job Description

• Completing paper and pre register work
• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Verify accuracy of appointments scheduled by call center staff
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients

Qualifications

• 1-2 years as long as they have solid experience
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred