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Patient Service Representative
Job description
Job Title: Patient Service Representative
Location: St. Louis, MO 63110
Compensation: Competitive weekly pay (based on experience)
Schedule: Monday-Friday
Position Summary:
Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.
Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.
Responsibilities:
- Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms.
- Collects co-pays for services; verifies and balances receipts and payments.
- Review schedule for new patients, updating when necessary.
- Calls patients with appointment time reminders, obtaining insurance information and referral forms.
- Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule.
- Schedules return patient appointments and patient testing; validates patient's parking.
- May prepare patients' charts for daily appointments.
- Assists patients with insurance questions regarding the billing process.
- Assists staff with sending out reminder cards and other related scheduling duties.
- Experience in a healthcare setting.
- Working knowledge of medical insurance, medical terminology and computer skills.
- High school diploma or equivalent.
- Basic Life Support certification