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Patient Service Representative
Job description
Key Responsibilities
* Greet patients upon arrival
* Check patients in and out
* Collect and update new patient demographics
* Collect co-pays and post payments immediately
* Collect and update new patient demographics
* Assist with medical records, scanning, and data entry
* Communicate wait times and status updates to patients
* Monitor the waiting room to ensure patient satisfaction and timely service
* Answer office phone calls and handle high-volume scheduling/rescheduling of appointments
Qualifications
* 1 year of medical front office is preferred
* High School Diploma/GED (physical copy required)
* Customer service or receptionist experience
Soft Skill/Attribute Requirements
* Detail-oriented
* Quick learner
* Desire to grow professionally
* Polished and professional demeanor
* Strong written and verbal communication skills
Schedule
* Monday to Friday, 8:00AM to 5:00PM
Pay
* $15 to $18 an hour