Patient Service Coordinator

Projected Start Date: ASAP

Position Info

This person will be taking orders from Physicians for new patients to start the intake process. They will be responsible for processing the orders, which entails calling families, calling insurances, getting patients entered into the system and a lot of follow up throughout the whole process.This department handles roughly 400 orders a month, so it is very fast paced! It is important that this individual isn't easily bothered by a stressful environment, can multi-task, and has strong computer skills.They will be sitting out of business office so there will be no direct patient contact. This is on a team of about 25.

3-5 Must-Have Skills/Qualifications

(what's the minimum requirement our candidate should have?)

• previous intake, call center type of job
• Decent tenure, no contract only, etc
• Insurance experience
• Medical Terminology

Soft Skill/Attribute Requirements

(what can we screen for in our behavioral interviewing? Do you have any pre-screening qs you would like us to ask? What answers should we look for?)

• Multitasking
• Fast learner
• Stress Free
• Strong computer skills

Nice-to-Have Skills

(what would the client like to see if possible? This should not exclude the candidate from consideration but rather give our talent an upper hand)

• Bilingual
• Medicaid experience

Employment Type & Duration (Contract, Contract-Hire, Direct Hire) (How long?)

CTH 640 hours

Schedule & Hours (Shift? Overtime? Remote work?)

M-F 8:30-5:30

great large company to work for.

Computer skills, Excel, Microsoft Office Suite