Job Overview: Patient Scheduler

We are hiring Patient Schedulers to join a sub-specialty Ophthalmology clinic in Lenexa, KS 66215. Previous scheduling experience is not required, as training is provided.

Position Title: Patient Scheduler
Location: Lenexa, KS 66215
Schedule: Monday-Friday, 8:30am-5:00pm

Responsibilities:

• Schedule patient appointments with accuracy and attention to detail.
• Handle multi-line telephone calls, ensuring calls are answered within 1-3 rings with a professional greeting.
• Screen and direct calls appropriately, ensuring clear communication of all messages.
• Gather patient information through patient interviews and verify information for appointment scheduling.
• Obtain referring physician information, including screening patients for urgent or non-urgent scheduling.
• Route medical inquiries to the appropriate clinical team member.
• Maintain a professional, courteous, and respectful demeanor with all patient interactions.

Requirements:

• Strong communication skills with a high level of professionalism.
• Critical thinking and problem-solving skills.
• Experience in a medical office setting is preferred, but not required.

Medix is acting as an Employment Agency in relation to this vacancy.