Patient Service Representative - ON SITE POSITION

Medix Healthcare

Scottsdale, AZ 85256

Schedule:

• Monday-Friday 8am-5pm

$19.00-23.00 Hourly - FULL TIME

Job Details

Hourly

$19.00-23.00 Hourly - FULL TIME

Job Type

Full-Time

Qualifications

• 2+ years' experience required in a Patient Registration and/or healthcare front office
• High school diploma/GED
• Excel / Outlook experience
• MANUAL Medicaid, Medicare and commercial insurance verification experience (picking up the phone and calling payer)

Benefits

For your Health...

• Medical, Dental, and Vision Insurance
• Employer-Paid Basic Life Insurance/AD&D
• Voluntary Employee-Paid Life Insurance/AD&D
• Employer-Paid Short Term and Long Term Disability
• Employee Assistance Program
• Wellness Program

For your Wealth...

• HSA and FSA Options
• 401k Retirement Plan with Company Match

For your Wealth...

• Paid Time Off
• Travel Assistance Program

Full Job Description

Are you looking to advance your career in healthcare? We are currenting hiring for a Patient Service Representative in the Scottsdale area to support a healthcare organization. Apply to get your name in the mix and join our industry movement!

What we provide to you as a full-time teammate:

We offer a competitive benefits package that is on par with most of the leading healthcare organizations. Apply today if you are interested in getting your name in the mix!

Essential Duties and Responsibilities:

As a Patient Service Representative you will…

• Maintains a positive attitude at all times in a fast-paced environment. Provide a high level of customer service involving culturally appropriate interactions and connections with patients. Acts as a liaison to greet and direct patient flow.
• Conducts initial patient interview to obtain patients demographics, health care insurances, and eligibility requirement documents. Ensures that required forms or eligibility documents are provided and scanned in patient's health record. Maintains updated and accurate knowledge of tribal regulations as they relate to coverage based upon geographic residence locations and tribal membership.
• Reviews, updates and maintains all patient data in various components of the patient's health record (RPMS, BPRM, and Vista Imaging).
• Establishes new patient charts in collaboration with Health Information Management team. Interviews patients to obtain pertinent registration information to insure eligibility for services. Obtains copies of tribal enrollment cards/CIB and other healthcare coverage cards including ACA, Medicare, Medicaid and/or private/commercial insurance and copy/scan/retain in patient chart.
• Conducts insurance verification for third party payers, including but not limited to Medicaid, Medicare and commercial plans.
• Communicates with billing department and Benefit Coordinators to optimize patient resources and billing reimbursement.
• Follows all professional and ethical behavior standards of the healthcare industry. Interacts in an honest, trustworthy and dependable manner with patients, employees and stakeholders. Upholds all principles of confidentiality and patient care to the fullest extent including compliance with HIPAA standards.
• Performs other job related duties as assigned.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Expectations of Performance: The employee in this role shall be considered to be performing in an acceptable manner when carrying out the Core Values:

• Independent
• Detail Oriented
• Integrity
• Positive Attitude

Experience/Requirements

• 2+ years' experience required in a Patient Registration and/or healthcare front office
• High school diploma/GED
• Excel / Outlook experience
• MANUAL Medicaid, Medicare and commercial insurance verification experience (picking up the phone and calling payer)

Nice to Have Skills:

• EPIC/Ochin experience
• Experience working in some capacity with Native American population

Soft Skill/Attribute Requirements:

• Ability to handle upset patients
• Strong customer service skills
• Adaptable / go with the flow

Computer Skills: To perform this job successfully, an individual should have knowledge of basic office equipment such as: "EMR (electronic medical record system), Microsoft Excel computer, internet, email, copy and fax machines, and telephone.

Work Environment: This position is going to be FULLY ON SITE.

Job Type: Full-time

$19.00-23.00 Hourly - FULL TIME

Benefits:

• 401k
• Dental insurance
• Health insurance
• Life insurance
• Sick Time/Paid Time Off
• Vision insurance

Schedule:

• Monday-Friday 8am-5pm

#MedixMW