Patient Navigator

Job Title: Patient Navigator

Location: Santa Monica, CA 90404

Hours: Monday to Friday, 8:30 AM to 5:00 PM

Salary: $36 to $40 per hour (Depending on Experience)

We are seeking a compassionate and dynamic Patient Navigator to join one of healthcare's biggest organizations! As a Patient Navigator, you will play a crucial role in supporting patients with pelvic health issues, including acute UTIs and post-surgery rehabilitation. Your responsibilities will include assisting patients through their healthcare journey, providing empathetic support, and coordinating clinical activities within our Women's Health and Wellness Institute.

Responsibilities:

• Serve as a vital link between patients and healthcare providers, guiding patients through their pelvic health issues with empathy and compassion.
• Coordinate clinical activities associated with the Women's Health and Wellness Institute, including program development, meeting coordination, and service coordination.
• Act as a resource for patients, providing information and support regarding holistic care, including physical, psychosocial, emotional, and cultural aspects.
• Collaborate with physicians, office managers, and diagnostic services to ensure seamless patient care and program development.
• Facilitate education sessions on women's health and wellness topics for patients and staff.
• Maintain accurate records, track program metrics, and report on navigation services and outcomes.

Requirements:

• Bachelor's degree in Social Work or a related field required.
• Previous experience in a healthcare setting preferred, with knowledge of ambulatory care processes.
• Strong communication skills, with the ability to address clinical details and sensitive questions with empathy.
• Comfortable with phone communication and customer service-oriented.
• Proficiency in Electronic Medical Records (EMR) systems preferred.
• Ability to work effectively in a fast-paced environment, balancing multiple tasks and priorities.
• Fluent in English, with additional language skills beneficial.

Additional Information:

• Training: Initial onboarding provided by Hospital for the first 3 days, followed by team training.
• Interview Process: Initial phone screening followed by an in-person interview.
• Start Date: Immediate start available.
• Duration: Permanent position, open due to recent expansion.
• Feedback: Feedback provided within 24 hours of interviews.

If you're passionate about making a difference in the lives of patients and are looking for an opportunity to contribute to a growing healthcare organization, we encourage you to apply for this rewarding position. Join us in our mission to provide exceptional care and support to our patients!