Patient Account Representative

* Assisting patients in comprehending their healthcare insurance coverage, encompassing benefits, limitations, and out-of-pocket expenses.
* Educating patients about their financial responsibilities, such as deductibles, co-pays, and co-insurance.
* Scrutinizing medical bills, insurance claims, and other financial documents to ensure accuracy and completeness.
* Collaborating with healthcare providers to resolve billing and payment issues, including negotiating payment plans and resolving disputes with insurance companies.
* Evaluating patients' eligibility for financial assistance programs, such as Medicaid, Medicare, and charity care, and assisting with the application process.
* Offering guidance and support to patients in understanding and navigating the healthcare system, including explanations of medical billing codes, procedures, and insurance terminology.
* Maintaining precise and current records of patient financial information, insurance coverage, and payment arrangements.
* Facilitating timely and accurate claims and payment processing by communicating with patients, insurance companies, and healthcare providers.
* Staying informed about changes in healthcare insurance regulations, policies, and procedures.

Qualifications
* 2+ years of healthcare billing and finance experience
* Experience in appeals, claims, and denials
* Exceptional customer service skills
* Excellent interpersonal communication skills, including collaboration with clinical staff, physicians, lab directors, and managers

Schedule
* Monday - Friday, 8:00 am - 4:30 pm

Pay
* $27 to $31 an hour

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