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* Responsible for quotes on procedure costs for True Self Pay Patients. (No Insurance)
* Responsible for answering the patient's questions regarding financial issues, payment options, medical coverage and assistance programs.
* Understand and update CPT codes associated with in-patient and out- patient procedures.
* Collect payment(s) for procedures and charges located in IDX.
* Responsible to update EPIC (facility system) so clinics can schedule procedures.
* Review accounts in IDX to determine if statements have gone out. Analyze if information should be sent to collections or charity write offs.
* Knowledge working with self-pay, Medicare, Medicaid and AHCCCS
* Understanding/compliance of HIPAA laws and regulations.
* Assist with monthly Crunch Report
* Perform related duties as assigned by supervisor.
* Maintain compliance with all company policies and procedures.
* Ability to work independently and to carry out assignments to completion within parameters of instructions.
Requirements:
* High School Diploma or Equivalent
* 1 + years medical collections experience
* 1+ years customer service experience
* 1+ years medical office or hospital setting
* Prior experience with IDX/EPIC a Plus