Patient Care Coordinator

We are seeking a self-motivated and reliable individual to fill our Patient Care Coordinator vacancy. Strong tenure and organizational skills are necessary. Prior healthcare experience is not necessary.

*You must be COVID-19 vaccinated to be considered*

Patient Care Coordinator

Location: Fond du Lac, WI

Pay: $15-$20/hr based on experience and shift

Schedules available: Mon-Thurs, 10p-7 a (overnight) or Mon-Fri, 7a-3:30p

Training schedule: Mon-Fri, 7a-3:30p

Responsibilities:

• Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
• Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
• Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements
• Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
• Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
• Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
• Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
• Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
• Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
• Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.