Patient Appointment Coordinator

Role: Patient Appointment Center

Hours: Monday - Friday 8-4:30

Pay: $15-$18/h (plus merit raises and full benefits)

Type: On Site UNTIL 6 month mark and metrics being met, can go remote

Location: Burr RIdge, IL

The Patient Appointment Coordinator (PAC) is the employee responsible for answering and responding to telephone calls received through the main telephone lines of the ambulatory practices. The Patient Appointment Coordinator will obtain, verify, and input demographic, insurance and referring physician information as required, document messages electronically using appropriate medical terminology, triage calls per protocol and assist callers in a manner consistent with the Ideal Patient Experience approach and philosophy.

Requirement:

• EMR experience preferred
• Customer service experience
• Passion for healthcare required
• Scheduling experience preferred
• COVID vaccinated

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