Patient Access Representative

Hours:

• M - F, 8 am - 4:30 pm

Must Haves:

• Customer service experience

• Healthcare experience
• Wecolming attitude

Day to Day Activities:

• Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
• Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
• Schedule patient appointments
• Answer call center calls to provide overflow coverage as necessary
• Owns opening of clinic and closing of clinic per established guidelines
• Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
• Order medical supplies and pharmaceuticals as needed, per established protocol
• Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs)