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Patient Access Representative

Posted: November 06, 2023
Salary:US$20.00 - US$26.00 per hour + PTO, Medical, Dental, and Vision
Location:South Pasadena
Job type: Contract
Work Location:On-site

Job description

  • Address: 100 W. California Blvd. Pasadena, CA

-Check patients in and out

-Strong Customer Service experience

-Rooming patients

-Working closely with Doctors and Nurses

-Answering incoming calls

-Answering all patient questions

  • This position has a strong focus on outstanding customer service skills, as well as verbal and written communication
  • Must have strong organizational skills, and ability to work in fast paced, ER setting
  • Ability to work with minimal supervision, always having an upbeat attitude
  • Greeting patients with a courteous and professional demeanor to obtain feedback on their hospital experience
  • In this role, are expected to float to all areas within Patient Access
  • Must be flexible!

Hours/ Schedule- 11pm- 7:30am, alternating weekends.

  • Day off during the week before weekend and after weekend when working weekend
  • On weekends not scheduled, set days
  • Schedule 4 weeks in advance

Selling Points

Affiliate of Cedars, EPIC EMR, More opportunity now affiliated with Cedars, BUSY ER, only trauma center in san gabriel valley, community- based hospital, well tenured staff!

3-5 Must Have Skills/Qualifications

  • High School Diploma or GED
  • Covid Vaccination x2
  • Medical Insurance Experience
  • Registration Experience
  • Patient Admissions Experience

Nice to Have Skills

  • Emergency Room Experience

Soft Skill/Attribute Requirements

  • Eager to work
  • Positive
  • Customer Service

Commitment to 24-48 hours sub/interview follow up



M-F 11pm-7:30am (will bleed into Saturdays, rotating weekends)