Patient Access Representative

Job Title: Patient Access Representative

Location: Greensburg, PA

Company Overview: We are hiring for a leading healthcare provider dedicated to delivering exceptional patient care and improving community health in Greensburg, PA, and surrounding areas. We are committed to providing compassionate, accessible, and high-quality healthcare services to our patients.

Hours: First and Second shifts are available

Pay: $18/hr

Position is Contract to Hire through Medix Healthcare

Position Overview: We are seeking a dedicated and detail-oriented Patient Access Representative to join our team. This position is contract-to-hire through Medix, a trusted partner in healthcare staffing solutions. The Patient Access Representative will be responsible for ensuring a positive patient experience from the moment they enter our facility. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner.
• Register patients by obtaining necessary demographic and insurance information accurately and efficiently.
• Verify insurance coverage and obtain pre-authorizations as needed.
• Explain financial responsibilities, including co-pays, deductibles, and out-of-pocket expenses, to patients.
• Schedule appointments and assist patients with completing necessary paperwork.
• Answer phone calls and address patient inquiries and concerns promptly and courteously.
• Collaborate with clinical staff to ensure a seamless patient experience.
• Maintain patient confidentiality and adhere to HIPAA regulations at all times.
• Assist with other administrative tasks and special projects as needed.

Qualifications:

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in healthcare administration or customer service preferred.
• Knowledge of medical terminology, insurance verification, and billing processes is a plus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in computer skills, including MS Office and electronic medical records systems.
• Flexible availability, including the ability to work weekends as needed.

Location: This position is based at our facility in Greensburg, PA. Surrounding areas may also have openings