Patient Access Representative

2 Full Time ER Patient Access Representative openings

*Weekly Pay

Benefits: Medical, Dental, Vision

Sick Pay

Opportunity for growth and advancement!

• Helps orient new hires to the department.
• Registers patients accurately.
• Interfaces and communicates with all hospital employees, building and maintaining a positive and constructive working relationship.
• Verifies that each admission conforms to the defined policies and procedures of the registration process.
• Ensures authorizations have been obtained and entered into Meditech.
• Attends department staff meetings.
• Complies with Health Stream and Employee Health requirements.
• Assists Department Lead and Supervisor as required.
• All patients are registered accurately and proficiently, according to departmental policies and procedures, including but not limited to:
  • Insured's name, relationship, and policy number are correct.
  • Financial class and insurance plan code are correct.
  • Complete and accurate Medicare screening questions answered on all Medicare patients.
  • ID Insurance card and Physicians orders are scanned into Meditech.
• Advance directives questions are answered completely on Admits and scanned into Meditech.
• Consent for Treatment signed and Important Medicare Message signed on all Inpatients.
• Quality Assurance must be performed to ensure the highest degree of data integrity through the timely, complete, and efficient collection of patient information:
• No spelling errors.
• Correct armbands for patient.
• Copays/Deductibles and Deposits are requested from all insured and self-pay patients.
• Patient valuables are registered and released without error or complaint.
• Completes age-specific competency orientation and training.

Looking for someone in the ER, 24/7 Operation.

• Need someone with strong flexibility.

• Holidays: No

• IQN: Yes

• Must haves: Patient Service Specialist (HMO/PPO understanding, Gov insurance understanding)

  • Check in patients

  • Verify demos

  • Getting insurance information

  • Complete pre-collections, co-pays, deductibles

• Preferred: Epic

• Parking: Employee parking, free

• Dress code: Scrubs, Business Casual, Tennis Shoes OK

• Selling Point: New emergency rooms in Prov California.

• Be realistic with candidates on the ER workflow

3-5 Must Have Skills/Qualifications

• Patient Access experience
• HMO/PPO insurance knowledge and understanding