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Patient Access Representative

Posted: June 24, 2024
Salary:US$15.50 - US$16.75 per hour
Location:Temple Terrace
Job type: Contract
Work Location:On-site

Job description

At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs.

Partner with Medix, and you will experience the multiple benefits our company has to offer. We will hold a personal consultation with you to understand your skills and aspirations! Our placement services provide flexibility to accommodate your schedule and needs, offering contract, contract-to-hire and direct hire positions.

Overview: Medix is actively hiring for a Patient Access Representative at a fast growing company in the Tampa area.

Job Responsibilities:

  • Call Center with high volume of inbound calls
  • Schedules patient appointments according to department protocols and available resources
  • Registers new patients by obtaining all required demographic and insurance/payer information to ensure accurate registration.
  • Confirms and updates demographic information and insurance of all established patients
  • Informs patients of cancelled clinics, offers new appointment times, documents each contact attempt in the electronic record, and reschedules cancelled appointments
  • Works recall and reschedule and wait lists in Epic with accuracy and in a timely fashion.
  • Demonstrates strong decision making abilities
  • Demonstrates excellent problem solving skills
  • Performs duties in a timely manner and notifies team leader or supervisor if delays occur
  • Demonstrates respect for co-workers and develops positive working relationships with other departments
  • Respects patient information with privacy, confidentiality and dignity
  • Other related duties as required.


  • High School Diploma or equivalent
  • 12 months+ of customer service experience preferably in a healthcare environment

Shift: Full Time M-F 8am-5pm

Compensation: $15.50/hr - $16.75/hr depending on experience


In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period)

Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!

Prescription Programs

Short Term Disability Insurance

Term Life Insurance Plan

Apply Today!