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Patient Access Rep

Posted: March 27, 2024
Salary:Up to US$31.95 per hour
Job type: Contract
Discipline:Revenue Cycle
Work Location:On-site

Job description

Position Overview:

We are seeking a dedicated and experienced Patient Access Representative to join our team. The successful candidate will play a crucial role in providing exceptional service to our members and providers. This is a ONSITE position and applicants must reside in nearby area.

Specific Duties:

Answering questions regarding insurance and eligibility
Referrals and Auths will go to a different team
Send patient messages to MA through My Chart
Handle 55 calls/day

Must-Have Qualifications/:

Minimum of 2 year of experience

Healthcare experience working within a call center environment

Knowledge of claims processes, eligibility, and payment methodologies (FFS vs CAP)

Understanding of HMOs and experience with heavy call volume

Familiarity with the authorization/referral process

Work Schedule:

Shift Start/End Time: 8:00 AM to 5:00 PM, Monday to Friday.

Work Location:

ONSITE position; candidates must reside in Riverside area or nearby area.


Strong communication and interpersonal skills

Ability to handle a high volume of calls efficiently

Detail-oriented with excellent problem-solving abilities

Proficient in using relevant computer applications and systems

Customer Service Representative / Healthcare Call Center Agent


As a job seeker, you face the daunting challenge of finding and landing a position that truly suits your talents and your career ambitions. At Medix, we are passionate about partnering with you to match you with the jobs and companies that are right for you. Our personalized placement services provide flexibility to accommodate your schedule and needs, as we offer contract, contract-to-hire and direct hire opportunities. We will also provide guidance and support during the interview process-if you need anything, from resume tips to information on the company you're interviewing with, your recruiter is only a phone call away. Best of all, our placement services are 100% free to you.

As a Medix contractor, you can choose to enroll in our benefits program and enjoy:

  • Supplemental medical coverage
  • Prescription program
  • Dental coverage
  • Vision coverage
  • Term life Insurance plan

Customer Service Representative / Healthcare Call Center Agent

Medix - Anticipating Needs. Exceeding Expectations.

Apply now!