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Overnight Patient Access Representative
Job description
Position Summary:
This position is responsible for complete and accurate pre-registration within the Emergency Department
- Efficiently registers patients, in person or via phone, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission
- Verifies insurance eligibility and benefit information using real time eligibility; reviews the insurers response to each verification request and takes appropriate action based on the response to ensure the proper insurance plan and billing address are entered in the system
- Provides professional and courteous customer service to internal and external customers
Details:
- Monday - Friday: 11pm-7am; required every 3rd weekend to work
- Dress code: dark purple!
Perks!:
- Shift & weekend differentials
- Room for growth!
- Independent position & slower paced
- Great group to be a part of!
Education and/or Experience
- Customer service experience
- Interest in healthcare
- Ability to work independently
- EPIC expereince is a plus!