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Position Overview:
The Community Outreach Representative provides in-the-field services as follows: makes home visits to initiate the enrollment process for newly eligible enrollees; locates existing members as part of the member-monitoring process; educates prospective and existing members and families on services and benefits; assists with the Family Support Network, Youth Athletic Program, and serves as representative at health fairs, collaborative/community organization events and meetings. Primary focus is on the Latino community; however, incumbent will be working with the community at large. This position serves under the direction of the Director of the Department of Family and Community Development with some independent discretion in decision-making.
Typical Day:
Organizational Beliefs:
- A culturally diverse community is a strength.
- Inclusiveness for individuals, families, and staff promotes positive outcomes.
- Everyone should be treated with compassion and empathy.
- Our skillful, dedicated, and resourceful staff is key to our success.
- We must continually adapt to the changing needs of our community.
- Increased independence is an important goal for individuals and their families.