• Fully remote
• Equipment provided
• Shift: Full time - Monday to Friday 11:45am to 8pm CST
• 37.5 hour work weeks
• Pay - 18 an hour, weekly pay, direct deposit
• Contract indefinite - contract will get extended as needed based on business needs and performance, anticipated to be 5 to 6 months to start
• Start date - ASAP

We are the perfect fit if you: are seeking a progressive work environment at a rapidly growing organization, have a desire to help others protect their future, have an entrepreneurial spirit and are challenged by the opportunity to grow the business, are focused on learning and development to enhance your industry knowledge and expertise, are a self-starter willing to invest time and energy to learn the technical aspects of our business, believe in integrity and building success by developing relationships with others

This individual will be responsible for making outbound sales call from warm, vetted leads. Responsibilities

• Manage large amounts of outbound calls in a timely manner - 55 calls per hour
• Goal is to transfer customers directly over to a licensed insurance agent
• Metrics - transfer rate of 55% of customers you talk to during the day to a licensed insurance agent
• Follow communication scripts, prompts, call flows when handling different topics
• Meet Quality Assurance Requirements and other key performance metrics
• Identify customer's need and clarify information for Call Center Agents
• Seize the opportunity to transfer calls immediately or schedule appointments, where applicable
• Build sustainable relationships by interacting in a professional and caring manner
• Keep records of all conversations in our call center database in a comprehensive manner
• Meet personal, team and site call transfer targets

Qualifications

• High school graduate or equivalent (some college a plus)
• 1+ years experience in a professional call center and/or telemarketing environment
• Embrace the latest technologies available
• Excellent customer service and communication skills
• Proficient in computer skills and basic software packages
• Acts decisively and demonstrates good judgment
• Strong oral and written communication skills
• Strong attention to detail with excellent time management and decision-making skills