Nurse Care Manager (Bilingual)

Medix is currently hiring RN Care Manager (Remote) that are bilingual in Mandarin, Cantonese, or Bengali. These positions are completely remote but must have a NY nursing license and open to working EST hours. Our clinical care management services are anchored in evidence-based practices to optimize the utilization of healthcare benefits and services. We are dedicated to delivering personalized care that empowers patients to safely manage their health within the comfort and security of their own homes. This position is fully remote.

Schedule - Monday - Friday 9a-5p EST

Licensure - New York RN license

Language - Mandarin, Cantonese, or Bengali

Job Duties

• Coordinates and/or oversees the coordination of benefits and services for all members on his/her caseload.
• Completes care management and disease specific assessments.
• Makes timely telephonic care management calls based on risk level.
• Resolves and coordinates complex issues and member complaints impacting the delivery of services.
• Provides health education to member/caregiver.
• Assess SDoH and provide care coordination to reduce/remove barriers of care to include ability to allow for changing levels of care based on assessments, trigger events and program data/reports.
• Identifies member safety issues and intervenes as necessary or refers to appropriate resources, such as community linkages, dietary, therapy (PT/OT/ST), HHA services, behavioral health, and DME.
• Advocates for the member/caregiver to obtain the health care and other services needed to optimize their quality of life.
• Utilizes the Care Management process to set priorities, plan, organize and implement interventions that are goal directed towards self-care outcomes and the transition to independent status.
• Promotes adherence to the physician treatment plan by providing education, coaching and support.
• Educates, coordinates, and provides resources to reduce inappropriate utilization of emergency room (ER) and hospital service.

Qualifications

• Associated degree in nursing or a bachelor's degree in nursing required.
• Minimum two years of experience as a registered nurse
• License and current registration to practice as a Registered Professional Nurse in the State of New York required.
• Bilingual in Mandarin, Cantonese, or Bengali
• Case Management experience is a plus

Medix is acting as an Employment Agency in relation to this vacancy.