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Member Services Supervisor
Job description
We are growing our team in Bloomington!
Hiring a full time On Site Member Services Supervisor!
Will have 16 direct reports.
Job Summary:
The Member Services Supervisor is responsible for leading and managing a team of Member Services Representatives in a health insurance company. This role ensures that the team provides high-quality, efficient, and effective service to members. The Supervisor will monitor performance, provide coaching and development, resolve escalated member issues, and work closely with other departments to ensure member satisfaction and retention.
Monday-Friday 8-4:30pm for training
After training working between the hours of 7am-7pm
3-5 Must Have Skills/Qualifications:
Supervisor experience
Call center Experience
Nice to Have Skills:
Bachelors degree
Insurance Experience is big plus!
#Medix Central