Job Summary:

The Medical Receptionist is responsible for providing excellent patient service, handling front desk duties, and ensuring the smooth flow of patient information. Key responsibilities include greeting patients, scheduling appointments, answering phone calls, processing payments, and assisting with general office tasks.

Key Responsibilities:

• Greet and Check-In Patients: Welcome patients warmly, verify personal and insurance information, and assist with check-in and check-out procedures.
• Manage Appointments: Schedule, reschedule, and confirm patient appointments, manage appointment calendars, and provide reminders as needed.
• Answer Calls and Respond to Inquiries: Handle incoming calls, answer questions, take messages, and direct calls to the appropriate department.
• Maintain Patient Records: Enter accurate patient information into the electronic medical records (EMR) system, ensuring confidentiality and compliance with HIPAA.
• Handle Billing and Payments: Collect co-pays, process payments, and assist patients with billing questions as needed.
• Support Office Operations: Maintain an organized reception area, manage office supplies, assist with administrative tasks, and collaborate with the medical team to enhance patient experience.

Minimum Education and Experience Qualification Requirements: completed High School diploma or equivalent

Preferred Skills: Bilingual (fluency in Spanish & English), Epic experience

Schedule/ Shift: Monday-Friday 8:00 AM - 5:00 PM, no weekends or evenings

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan

Medix is acting as an Employment Agency in relation to this vacancy.