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Responsibilities
Medical Scheduler (Onsite)
Job description
Pay Range:
- 1-2 years = level 1 17.50/hr
- 2-3= level 2 19.50/hr
- 3+ = Sr Level 20-21/hr
Overview
- Scheduling: follow up, CT, Labs
- Consults to medical oncologists
- Scheduling everything but surgery
Responsibilities
- Typical work week is Monday through Friday, 8:30am-5:00pm OR 9am-5:30pm
- Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner
- Answers all incoming calls and directs calls to appropriate personnel
- Serves as a liaison between patient and medical staff
- May include outside scheduling and/or surgical scheduling responsibilities
- Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards
- Answers all incoming calls; assesses callers' needs and directs to appropriate personnel and p ages clinic personnel as appropriate
- Obtains and communicates messages in an accurate and timely manner
- Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines
- For new and or referred patients, sets up in system with appropriate documentation and coding
- Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel
- Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR)
- Collects co-pays, deductible and other out of pocket amounts at time of visit
- Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage
- Arranges for patients to have financial counseling as needed
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice
- Follows policies and procedures to contribute to the efficiency of the front office
- Covers for other front office functions as requested
- Prepares correspondence, memos, forms and other typing as requested by supervisor
- May schedule outpatient appointments/testing/surgeries and hospital admissions upon request
- Obtains necessary pre-certification as required
- May be responsible for scheduling post-operative follow up appointments with Physicians