Medical Records Specialist

Schedule:
Monday to Friday, 7:00 AM - 3:30 PM MST

This position is fully on site in Centennial, CO.

Compensation:
$18 - $20 per hour

Employment Type:
Direct Hire

Benefits:

• Health, dental, and vision insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Tuition assistance
• Pet insurance
• Discounts on cell phone plans (Verizon, AT&T, Sprint)
• Employee Groupon perks
• 401(k) retirement plan
• Quarterly incentives

Role Overview

We are seeking a Medical Records Specialist to join our Revenue Cycle Management (RCM) team. This individual will play a vital role in managing payer pre- and post-pay medical records requests, legal inquiries, and social security documentation. The ideal candidate will have exceptional organizational skills, attention to detail, and the ability to multi-task in a fast-paced environment.

Key Responsibilities

• Retrieve clinical documentation from electronic medical records (EMR) and compile relevant information.
• Respond to payer requests via mail, fax, and other electronic methods within designated timelines (e.g., 5 business days or as urgent as 3 days).
• Pull medical invoices, patient payments, and other billing details for social security and payer requests.
• Handle incoming calls regarding medical records requests.
• Prepare professional correspondence, including letters for missing documentation or requests.
• Create and manage Excel spreadsheets for sorting and filtering data as needed.
• Participate in quality audits to ensure accuracy of compiled records before submission.
• Maintain flexibility to pivot to urgent requests and cross-train in other responsibilities when needed.

Required Skills and Qualifications

• Ability to type at least 40 words per minute.
• Proficient in Microsoft Excel (sorting, filtering; pivot tables not required).
• Strong written communication skills to compose letters and respond to inquiries.
• Excellent problem-solving abilities with minimal supervision required.
• Ability to multi-task, prioritize, and adapt in a high-volume environment.
• Previous experience as a clerical liaison or in a similar administrative role is a plus.
• Calm under pressure and flexible in shifting priorities based on demand.

Training & Onboarding

• Comprehensive training provided (up to 90 days, typically self-sufficient within 60 days).
• Regular audits of work to maintain high standards of accuracy.

About the Team

This position is a backfill for anticipated increased medical records requests in 2025. The team is collaborative, adaptable, and supports ongoing professional growth and cross-training opportunities.

Medix is acting as an Employment Agency in relation to this vacancy.