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Medical Records Associate

Posted: November 02, 2023
Salary:US$18 - US$20 per hour
Job type: Contract
Discipline:Revenue Cycle
Work Location:On-site

Job description


We are hiring Release of Information staff that will safeguard and protect patient rights to privacy and ensure all medical record requests and releases are in compliance with the hospital policy. In this role, you will access multiple hospital EMR's to coordinate accurate response for medical record requests in accordance with all state and federal regulatory requirements and guidelines.

  • Answering phones and greeting in person medical record requestors promptly and courteously. Answers
    questions related to release of information both in person and over the phone. Uses
    various hospital systems to search patient information to complete medical record
  • Prioritizes record requests and communicates with other medical facilities to assure that information is received as soon as possible by requesting facility or department
  • Performs self-quality checks to successfully release a complete and accurate medical
    record, as needed for but not limited to, patient care.
  • Gathers data from several systems simultaneously and assure that all are delivered together to requestor timely and accurately and generate invoices of services.
  • Gathers a "complete" record using multiple EMR systems, offsite storage, outpatient
    EMRs and hard copy.
  • Responds to Risk Management medical record requests timely and accurately.
    Electronically tracks all charts located in our risk lock-up area and updates database as
  • Communicates regularly with Risk Management staff to assure requests are
    completed within strict timelines according to their legal requirements.
  • Use hospital master patient index to look up patient information to validate medical
    record requests.