Medical Records Associate

Overview

We are hiring Release of Information staff that will safeguard and protect patient rights to privacy and ensure all medical record requests and releases are in compliance with the hospital policy. In this role, you will access multiple hospital EMR's to coordinate accurate response for medical record requests in accordance with all state and federal regulatory requirements and guidelines.

• MUST HAVE MEDICAL RECORDS EXPERIENCE
• Answering phones and greeting in person medical record requestors promptly and courteously. Answers
  questions related to release of information both in person and over the phone. Uses
  various hospital systems to search patient information to complete medical record
  requests.
• Prioritizes record requests and communicates with other medical facilities to assure that information is received as soon as possible by requesting facility or department
• Performs self-quality checks to successfully release a complete and accurate medical
  record, as needed for but not limited to, patient care.
• Gathers data from several systems simultaneously and assure that all are delivered together to requestor timely and accurately and generate invoices of services.
• Gathers a "complete" record using multiple EMR systems, offsite storage, outpatient
  EMRs and hard copy.
• Responds to Risk Management medical record requests timely and accurately.
  Electronically tracks all charts located in our risk lock-up area and updates database as
  necessary.
• Communicates regularly with Risk Management staff to assure requests are
  completed within strict timelines according to their legal requirements.
• Use hospital master patient index to look up patient information to validate medical
  record requests.

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