Medical Receptionist (Phoenix, AZ 85019)

Key Details:

• Hours: Monday - Friday, 8:00 AM - 5:00 PM (no weekends or holidays)
• Duration: Direct Hire/Permanent
• Location: Phoenix, AZ (85019)
• Salary Range: $37,440 - $49,920
• Target Start Date: 10/7/2024

Note: Must be able to commit to the required schedule without exceptions.

Job Description: The Medical Receptionist plays a vital role in ensuring a positive, welcoming experience for members and their families. This individual guides members from arrival to departure, meeting their care needs and enhancing their overall experience.

• Welcome members upon arrival and check them in.
• Schedule appointments and coordinate referrals.
• Utilize and manage the EMR system (EClinicalWorks).
• Assist members with paperwork and request medical records.
• Manage the phone line, answering calls, taking messages, and communicating effectively.
• Provide patient education and assist with center events.

Qualifications:

Requirements:

• Customer service experience (medical front desk experience preferred).
• Proficiency in PC skills.
• 1 year of experience in a clinical setting.
• Proven high level of organization and attention to detail.
• Strong written and verbal communication skills.
• Ability to maintain professionalism and flexibility in a dynamic work environment.

Preferred Experience:

• Experience with EClinicalWorks.
• Familiarity with the geriatric population.