Clinic Overview: This clinic handles Cardiology cases, consultations, and procedures at Heart and Vascular Institute. The front desk receptionist will be working in a fast paced environment - and with a wide variety of individuals between homeless to VIP patients. Providers will be floating in the clinic and at the hospital for procedures.

Responsibilities:

• Check in and check-out cardiology patients
• Prep charts for providers with patient demographic information
• Insurance eligibility
• Monitor message pools and faxes
• Obtain referrals
• Prior authorizations
• Inbound and outbound phone calls
• Support the clinic, providers, and patients as needed
• Patient volume: busiest days are 60-70 patients, slower days are 40 patients, Fridays are usually catch up days

• Customer Service experience
• 6+ months of call center or front office experience in fast paced environment
• High School diploma
• Great ATTENDANCE

First 3 months of training schedule M-F 8AM-4:30PM, after training schedule M-F 8:30AM-5PM (will go over schedule in interview)

Pay:

$18-$19/hr

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.