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Medical Receptionist - 2nd and 3rd shift Part-Time

Posted: June 10, 2024
Salary:US$15 - US$18 per hour
Location:South Haven
Job type: Contract
Discipline:Revenue Cycle
Work Location:On-site

Job description

Job Title: Patient Access Representative

Location: South Haven, MI

Position Type: Part-Time

Work Schedule:

  • 2nd Shift: 3:00pm to 11:30pm
  • 3rd Shift: 8:00pm to 8:30am
  • Part-time hours, 56/hrs per pay period


  • Based on years of experience, typically between $15-18/hr

Job Summary:

Medix is seeking a dedicated and detail-oriented individual to join our Patient Registration team as a Part-Time Patient Access Representative for the 2nd and 3rd shifts. The ideal candidate will be responsible for ensuring a smooth and efficient check-in process for patients, providing excellent customer service, and maintaining accurate records during these shifts. Mobility to perform bedside check-ins is essential for this role.

Key Responsibilities:

  • Patient Check-In:

    • Greet and assist patients and visitors in a courteous and professional manner.
    • Accurately collect and verify patient information, including personal, medical, and insurance details.
    • Complete registration forms and input data into the hospital's electronic health record (EHR) system.
    • Perform bedside check-ins for patients who are unable to visit the registration desk, ensuring all necessary documentation and data entry are completed accurately.
  • Customer Service:

    • Provide clear information regarding hospital policies, procedures, and services.
    • Address patient inquiries and concerns, directing them to the appropriate department or staff member when necessary.
  • Administrative Support:

    • Ensure all required documentation is completed and properly filed.
    • Maintain confidentiality of patient information in accordance with HIPAA regulations.
    • Assist with the coordination of patient flow to reduce wait times.
  • Shift-Specific Duties:

    • Perform additional administrative tasks as required during off-peak hours.
    • Collaborate with night shift medical staff to support patient care needs.


  • Education:

    • High school diploma or equivalent required.
    • Some college coursework in healthcare administration or a related field preferred.
  • Experience:

    • Previous experience in a customer service or administrative role, preferably in a healthcare setting.
    • Familiarity with electronic health record (EHR) systems and medical terminology is a plus.
  • Skills:

    • Excellent communication and interpersonal skills.
    • Strong attention to detail and organizational abilities.
    • Ability to handle sensitive information with discretion.
    • Proficiency in Microsoft Office Suite and basic computer operations.
  • Other Requirements:

    • Mobility to perform bedside check-ins and navigate throughout the hospital.
    • Ability to work 2nd and 3rd shifts, including weekends and holidays as needed.
    • Ability to stand or sit for extended periods and perform repetitive tasks.
    • Must pass a background check and drug screening.
    • #MedixHC