Medical Practice Secretary

Medical Practice Secretary
Setting: Family Medicine/Primary Care
Location: Boston, MA 02118
Pay Range: $18 - 22.50/hr DOE
Schedule/Shift: M-F 8:00am-5:00pm. 1 hour lunch

Position Summary:
A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the Family Medicine department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.

Essential Duties and Responsibilities:
Promotes a sense of "team work" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.
Responsible for early am chart preparation and other opening/closing procedures.
Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.