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Medical Practice Representative

Posted: July 19, 2024
Salary:US$19 - US$20 per hour + PTO, Medical, Dental, Vision
Location:Bel Air
Job type: Permanent
Discipline:Allied
Reference:230535_1721392608
Work Location:On-site

Job description

We are hiring for a Medical Front desk at our Bel Air, MD location! This is a great position to grow with a great team.
Overview

Our Multi-Specialty Clinic is looking for Front Desk Team Lead OR MPR III that can come in and support a busy, growing practice as they onboard a new clinic manager this month.

Responsibilities:

  • Patient Registration - 100 patients a day split by 4 front desk.
  • Managing busy multi-phone line system
    • 50-60 inbound calls per person per day is realistic
    • Easy service phone calls, not difficult convo's just need to be able to provide high level service each time
  • Working with 4 other MPR's to manage patient medical records requests, authorization requests, referrals, prescription refills
  • Check in/Check Out
  • Appointment Scheduling in EPIC
  • Document sharing - scanning, faxing.
  • Providing excellent customer service
3-5 Must Have Skills/Qualifications

Patient Registration, 1-3 years of healthcare preferred, High Quality Customer Service, High Volume inbound phone experience

Nice to Have Skills

EPIC, 1 year as team lead or supervisor, Experience Training , Open to people with hospitality or customer service backgrounds

Schedule/Shift

Mon-Fri 830am-5pm

Pay: 19-20/hr