Medical Office Specialist

Title: Medical Office Specialist

Summary:
We are seeking a motivated Medical Office Specialist to join our team. This role offers the opportunity to be cross-trained in three essential functions: Check-in, Rooming, and Check-out. The position involves interacting directly with patients in a fast-paced, high-volume setting, providing a dynamic and engaging experience. This is a great opportunity for individuals looking to work in a patient-facing role and gain a variety of skills within a medical office environment!

Day to Day:

• Check-in: Greet patients with a warm, friendly attitude; collect demographics, verify insurance, and set expectations for wait times.
• Rooming: Ask scripted intake questions regarding medical and medication history.
• Check-out: Assist patients by walking them to the check-out station, reviewing the encounter sheet with the physician/APP, and ensuring next steps (appointments, tests, referrals) are scheduled.
• Rotate weekly between these responsibilities, providing variety and a dynamic workday.

Qualifications:

• At least 1 year of experience in a medical office setting is preferred.
• Strong customer service and communication skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Job stability is a must (no frequent job changes).

Perks!

• Cross-training in multiple areas to diversify your skill set.
• Opportunity to work in a specialty environment
• Competitive pay with potential for growth!

Shift:
Monday - Friday, 8:00 AM - 4:30 PM

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.