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Medical Front Desk - Temp Position *Entry Level*

Posted: May 09, 2024
Salary:US$19 - US$21 per hour + Dental, Health, Vision, 401k, PTO, Weekly Pay
Job type: Contract
Discipline:Revenue Cycle
Work Location:On-site

Job description

We are hiring for a temporary Medical Front Desk to join our team in the Peabody, MA area. If you are looking to go into healthcare, this will be a great opportunity for you as the only requirements are strong customer service experience, basic healthcare knowledge, and a high school diploma. and We are seeking candidates who are a team player, organized, and someone who is both reliable and responsible.

What's in it for you?

  • Dental, health, vision
  • Weekly Pay
  • PTO
  • Free Parking

Hours: M-F 8-5:00pm

Job Type: Contract

Job Title: Medical Front Desk

Pay: $19-21/hr

Available Location(s): Peabody, MA

Department: Orthopedics


Serves as initial person to greet, instruct and direct all patients visiting or calling the surgical center - utilizing skills of tact, diplomacy and confidentiality in a professional manner. Greets patients and public, checking patients in for their procedures, answers telephones, verifies and updates registration and collects payments. Interact frequently with clinicians and staff.

ACCOUNTABILITIES: (include, but are not limited to)

  • Greet patients that arrive according to established protocol. Assist patient with any ambulatory difficulties.

  • Check in patients, verify and update all demographic information in computer and/or medical record and collection of co-payments resulting in proper cash reconciliation.

  • Answer telephone, screen calls, take messages and provide information in accordance with established protocol.

  • Provide additional clerical support as assigned, when needed.

  • Closeout procedure, gathering of encounter forms, processing daily activities.

  • Maintain patient reception area in neat and orderly manner.

  • Perform a variety of computer functions in support of specific responsibilities.

  • Attend required meetings/in-services and participate in committees as requested.

  • Screen visitors and respond to routine requests for information.

  • Preparing charts for upcoming surgical procedures.

  • Maintain strictest confidentiality of medical/company information.

  • Be knowledgeable and follow all HIPAA Regulations.

  • Keeping nurses informed when patients arrive for their procedure

  • As needed, will support other departments in a similar capacity to this role

  • Others duties, as assigned


  • Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web

  • Working knowledge of office equipment and Software

  • Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies

  • Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette

  • Understanding of electronic medical systems


  • Excellent communication and interpersonal skills: Ability to communicate professionally (i.e. using expressive vocabulary that communicates a complete and detailed message, avoiding spelling errors, employing a respectful tone)

  • Ability to maintain enthusiasm while facing a high volume and a large variety of duties

  • Ability and interest in learning procedures and software functionalities that could improve the effectiveness and efficiency of individual and department efforts

  • Organized, with the ability to prioritize and multi-task

  • Extremely reliable, patient and professional

  • Reacts calmly and effectively under stress

  • Interprets, adapts and applies guidelines and procedures appropriately

  • Ability to develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by demonstrating empathy and tact

  • Must be a team player with a positive attitude, the ability to work effectively with a diverse population, and the ability to demonstrate patience and professionalism

  • Promotes teamwork through collaboration, represents the practice in a professional manner, and maintains the strictest confidentiality on all patient issues

  • High school diploma

Apply today!!